PBM Patient Journey

Keeping the Patient at the Center: Video Training Series

Patient-centered decision making is fundamental to Patient Blood Management. This six-part video series is designed to train healthcare providers and consumers on how to keep patient-centered decision making at the heart of every interaction.

These scenarios illustrate key moments in the patient journey, highlighting how healthcare professionals across disciplines contribute to Patient Blood Management (PBM), informed consent, and ultimately, better patient outcomes.

Target Audience

  • Primary: Healthcare professionals and sales professionals
  • Secondary: Healthcare consumers

Dr. Linda Shore-Lesserson Introduces PBM Patient Journey Video SeriesWatch Dr. Linda Shore-Lesserson's Introduction

Featured Scenario - ICU Emergent Care: GI Bleed

In emergencies, quick decisions matter—but so does patient-centered care. This episode follows a critical GI bleed case in the ICU, showing how PBM protocols can guide life-saving decisions while respecting patient autonomy. Learn how to act fast without losing sight of the family coping with a crisis.

Patient Journey - ICU EmergentWatch Now

What NOT to Do

What TO Do

  • Don’t rush the patient/decision-maker
  • Don’t dismiss concerns
  • Focus on immediate need for consent only
  • Pressure decision-making
  • Fail to include patient/family in plan
  • Take time to explain and allow for questions/discussion
  • Address concerns, ask for questions
  • Outline expectations
  • Educate for informed decision-making
  • Collaborate with patient/family

Other Scenarios

Cancer Center

Hospital Inpatient: Post-Surgery

Cath Lab: Pre-Procedure

What happens after surgery matters just as much as what happens during it. See how Patient Blood Management can support better recovery and safer outcomes in the critical post-operative phase.

Hospital Inpatient

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Informed care starts before the first incision. This episode takes you inside the Cath Lab to see how PBM and clear communication improve patient outcomes before a procedure.

Patient Journey - Cath Lab

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Cancer Center

 

“What are my options?” For oncology patients, the answer should always be informed, compassionate, and personal.
This powerful video highlights how PBM supports treatment decisions in a Cancer Center.

Patient Journey-Cancer Center

Watch Now

 

Acknowledgements

SABM Expert Panel SABM PBM Industry Consultants
  • Christine Cahill, RN, Patient Blood Management Coordinator at Mayo Clinic Jacksonville Florida
  • Erin Suydam, MD, FACS — Trauma / Acute Care Surgeon and Surgical Critical Care Physician, Medical Director for Patient Blood Management, and Assistant Professor of Surgery, Allegheny Health Network
  • Rita Schwab, CPMSM, Program Director of Patient Blood Management, Allegheny Health Network (retired)
  • April Ching, RN, Patient Blood Management Coordinator, Anemia/Bloodless Surgery & Medicine program, Oregon Health & Science University
  • Tiffany Hall, RN, Director of cPBM Clinical Technology at hc1
  • Trupti Shah, Director of Scientific and Medical Affairs, Critical Care, Octapharma USA
  • Marc Chavez, Johnson & Johnson MedTech

 

SPONSORS

This video series was made possible through the generous support of our sponsors: Johnson & Johnson MedTech,  CSL Behring, CSL Vifor, Global Blood Resources, Haemonetics, HemoSonics, hc1, Octapharma, Pharmacosmos Therapeutics, Sysmex, and Werfen. 

J&J Logo CSL Logo Octapharma Logo
Global Blood Resources Haemonetics Logo HemoSonics Logo
  hc1 Logo   
Pharmacosmos Logo Sysmex Logo Werfen Logo